MY WORK
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About Me
I am a product and experience leader who helps organizations turn ambiguity into outcomes. With over 20 years of experience across healthcare, financial services, and media, I have led cross-functional teams to ship zero-to-one products, modernize complex platforms, and build operating models that keep them improving. My north star is simple: connect strategy, design, and technology to create value people can feel—clearer choices, faster paths, better care and learning.
I have built and sold a digital agency, stood up a design center for a 5-million-member health plan, and now lead product strategy and experience initiatives as a consulting executive. I am happiest facilitating the messy middle—aligning executives, clarifying bets, and using prototypes to enable smart decisions quickly. If you value outcomes over outputs and and want to build resilient, high-performing teams, we’ll get along well.
My Resume
Recommendations
Doris knows the fundamentals and finer points of the collaboration needed to surface underlying business challenges, as well as the workshop methods and tools needed to drive teams to a mutually agreeable set of priority-ranked solutions. She embodies a rare combination of user adoption expertise and team leadership that is hard to find.
Scot Alexandar
President
Sparkpoint Innovation
Doris helped us bring Global eCommerce and Marketing capabilities to life at Mars with her Design Thinking and UX leadership. She was a master at bringing diverse teams and functional leaders together [… She] quickly cuts through organizational differences and challenges to solve complex problems, doing so with an incredible demeanor and expert strategic navigation.
Lauren Belomy
Sr Director, Digital Products & Experiences
IMAX
Doris is a mentor and inspiration to both designers and non-designers alike. She molded me from a Jr. Designer fresh out of college into a Design Manager in just a short amount of time. She believes in her team and encourages them to push themselves beyond what they thought they were capable of. She brings positivity, creative vision, and solid direction to any team she leads!
Kayla Ervin
Principal Experience Designer & AI Strategist
Cotality
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Organizations I have Helped
  • California Community Colleges
  • BCBS Federal Employee Program
  • CareFirst
  • Hospital for Specialty Surgery
  • Mars, Inc.
  • AARP
  • Oncor Electric
  • Daylight Transport
  • Jouer Cosmetics
  • Monterey Bay Aquarium
  • New York Life
  • Swiss Re
  • Union Bank
  • Green Dot Bank
  • Ares Management
  • NBC Sports
  • NBC Universal
  • Warner Bros
  • Moving Picture Company (Technicolor)
  • Entertainment Partners